Privacy Policy

This Privacy Policy explains how SuperBasic Studio ("we", "our", "us") collects, uses, and discloses information through our websitesuperbasic.studioand our products and services.

Website Analytics - What We Track vs. Industry Standard

We use Google Analytics 4 with privacy-first configuration.Here's exactly what we track compared to what most websites collect:

What We DO Collect (Anonymous Analytics Only)

• Page views and navigation patterns
• General location (country/city level only)
• Browser type and operating system
• Device type (mobile, desktop, tablet)
• Traffic sources (how you found us)
• Time spent on pages
• File downloads and outbound link clicks

What We NEVER Collect

• Your actual IP address
• Personally identifiable information from analytics
• Cross-website tracking data
• Advertising or marketing profiles
• Form inputs or search terms
• Precise location data

Information You Provide to Us

We may collect personal information from you such as your name, email address, company name, and other necessary contact details when you interact with us, such as when you submit a contact form or hire us to consult on a project. We may also collect and display testimonials, comments, or other feedback that you provide about our products and services.

Use of Customer Information

With your consent, we may use your company name, logo, testimonials, comments, or other feedback on our website or other marketing materials to advertise our products and services. We may also use your personal information to communicate with you about our products, services, and promotional offers. You can opt-out of receiving promotional communications from us at any time.

Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Third-Party Links and Services

Our website may contain links to third-party websites or services that have their own privacy policies. We are not responsible for the privacy practices or content of such third parties.

Local Application Scanning (Filenado)

When you use our Filenado application with Ollama integration, the app may perform local scanning of your Ollama installation to detect available models.This scanning happens entirely on your local machine.

• Scans are performed locally to populate UI menus with your available Ollama models
• No data from these scans is transmitted back to SuperBasic Studio
• Model information remains entirely on your device
• This feature only activates if you have Ollama installed
• You maintain complete control over your local Ollama installation

This local scanning is solely for the purpose of enhancing your user experience by automatically detecting and displaying your available models within the application interface.

Device Performance Monitoring

Some of our applications may access device performance metrics such as RAM usage and CPU statistics to provide real-time performance feedback within the application interface.This data is used solely for display purposes and is never transmitted to our servers.

What Performance Data We May Access

• RAM/Memory usage statistics
• CPU utilization percentages
• Available system resources
• Performance metrics relevant to app functionality

Your Privacy is Protected

• Performance data never leaves your device
• We do not track, store, or transmit this data to any servers
• No performance data is used for advertising or user profiling
• This data is not shared with any third parties
• You always have the option to disable performance monitoring in app settings

Important: Applications like Filenado store user preferences (including the choice to disable performance monitoring) in browser local storage only.This means if you switch browsers or devices, you will need to reapply your preference settings. We chose local storage over cloud sync specifically to respect your privacy - your settings never leave your device.

Third-Party AI Model Usage and Disclaimers

When using our applications that integrate with AI models (including but not limited to Ollama, OpenAI, Anthropic, or other providers), please be aware:

Content Responsibility

• SuperBasic Studio is not responsible for any content generated or distributed by third-party AI models
• You are solely responsible for reviewing and verifying all AI-generated content
• You must perform due diligence with all AI providers you use within our tools
• Ensure all AI services you connect are properly maintained, configured, and safe
• We do not control or endorse the outputs of any third-party AI services

Third-Party Relationships

• SuperBasic Studio is not sponsored, endorsed by, or affiliated with Ollama, OpenAI, Anthropic, or any other AI provider
• All AI provider names, brands, logos, and trademarks are the property of their respective owners
• Our use of these service names is for identification purposes only
• We make no claims to any intellectual property belonging to these third parties
• Any issues with AI model outputs should be directed to the respective AI provider

By using our tools with third-party AI services, you acknowledge and accept these terms and agree to use such services at your own risk.

API Key Security and Management

Your API keys (including but not limited to Ollama, OpenAI, Anthropic, or any other service provider keys) are critical security credentials that require careful handling.We prioritize your security by never storing API keys on our servers.

How We Handle Your API Keys

• API keys are used only temporarily during your active session
• Keys are processed in memory and immediately discarded after use
• We never store API keys in our databases or server logs
• Each application will explicitly state if it handles keys differently
• Keys remain in your browser's session memory only while actively using the service

Your Responsibilities

While we take every precaution with your API keys, ultimate security responsibility rests with you:

• Keep your API keys confidential and secure at all times
• Never commit API keys to version control systems like Git
• Avoid storing keys in browser local storage or unencrypted files
• Regularly rotate your API keys according to provider recommendations
• Monitor your API usage and billing to detect any unauthorized use
• Immediately revoke compromised keys through your provider's dashboard

SuperBasic Studio is not responsible for any charges, overages, or security breaches resulting from compromised or mishandled API keys.We recommend using provider-specific best practices for API key management and implementing usage limits where available to prevent unexpected charges.

Changes to this Policy

We may update this Privacy Policy from time to time.Any changes will be posted on this page with a revised effective date.

Your Privacy Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your data
• Opt out of any communications
• Request we stop using your testimonials

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]. By using our website and services, you consent to the terms of this Privacy Policy and our collection, use, and disclosure of your information as described herein; unless you opt out or send a written request to [email protected].

This policy is effective as of December 15, 2024.